background shape background shape

Thank You for Contacting Us

1200+ verified happy customers

Best Price Guarantee
We beat any written quote

Licensed Trader
Jewellery Council Member & SHGD Licenced

Get a Quote
Speak to an expert
Progress:
timer icon It only takes a minute!

Thank you for submitting your quote inquiry. We have successfully received your request, and one of our experts will reach out shortly to discuss your quote.

Immediate Assistance:

For immediate assistance or if you have additional queries, please do not hesitate to:

WhatsApp Us

Next Steps:

We’re excited to offer our free, no obligation expert valuation services and look forward to assisting you further!

FAQs

How soon will I be contacted after submitting my quote inquiry?

After submitting your quote inquiry, one of our experts will typically reach out to you within 24 hours to discuss your items and the next steps. If you submit your inquiry over a weekend or holiday, we’ll contact you on the next business day.

What kind of documents and photos should I gather for the appraisal process?

Please gather any ownership documents, purchase receipts, certificates of authenticity, and clear photos of the items you’re looking to sell. These documents and photos help us provide a more accurate preliminary estimate and streamline the appraisal process.

Can I start the appraisal process before the in-person appointment?

Yes, you can expedite the appraisal process by sending us clear photos and any relevant documents of your items after submitting your inquiry. This allows our experts to begin assessing your items and prepare for a more detailed evaluation during your in-person appointment.

How safe is it to send documents and photos of my items ahead of the appointment via WhatsApp or email?

At GoldTrust, safeguarding your personal information and the details of your valuables is our top priority. Sending your documents and photos via WhatsApp or email is secure. We use encrypted communication channels to ensure that all information you share with us remains confidential and is only accessed by our expert valuation team. This preliminary information helps us prepare for your appointment and offer a more accurate initial assessment. Rest assured, your privacy and security are paramount throughout every step of the process.

What happens if I can’t provide boxes, documents, or certificates for my items?

While boxes, documents, and certificates can potentially increase the value of your items, they are not mandatory for the appraisal process. Our experts can still evaluate your items based on their intrinsic qualities and current market value.

Is there a fee for the valuation service?

GoldTrust is proud to offer free, no-obligation expert valuation services. There are no hidden fees or commissions, ensuring you receive the full value of the competitive offer we provide.

What can I expect during my appointment with GoldTrust?

Your appointment with GoldTrust is designed to be safe, secure, and respectful of your time. Upon arrival, you’ll be greeted by one of our experts who will conduct a thorough yet efficient appraisal of your items in a private setting to ensure confidentiality. Our experts, equipped with extensive knowledge and state-of-the-art tools, provide a swift and accurate valuation based on the latest market trends. Should you accept our offer to purchase your items, you’ll leave with your money in hand. Our process is streamlined to ensure that you receive expert service and immediate payment, making your experience as convenient and rewarding as possible.

Author:

Meg Steyn

Last Updated:

14/05/2024